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  1. #1

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    Jan 2018
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    Question Unable to allocate 2nd ticket

    Morning

    Purchased 2x tickets yesterday evening, I can allocate the first ticket to myself fine - however, when allocating the 2nd seat to a friend of mine, it just comes up with connection error.

    I've assigned him the seat ticket, he can see the ticket in his account but also, similar to me, he gets a connection error when trying to allocate.

    I've tried various browsers, chrome, firefox, brave even edge but still all do the same. When I'm logged into my account there is 2 tickets available, but only 1 is allocated.

    Anyone had a similar issue and resolved it?

    Cheers

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  2. #2

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    Jan 2018
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    Said friend rang through yesterday, spoke to a rep and they confirmed there was an issue but would be resolved today - Said its quite common!

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