I think the TeamSpeak server backup capability provided by the paid hosted service is HORRIBLE. A few months back your server was hacked or crashed or broken... never really got a clear answer... and you had to restore my TS server (after being down for many many hours) and all that was restored was the channel topology. All of the icon customization's and other unique configurations... were lost. I would think that when you have a paid hosting solution... that backups and restoration would be something included... not "best effort".

I emailed customer support and got a "sorry". Well "sorry" if I recommend to everyone I come into contact with in the gaming world that they NOT use this provider for ANYTHING. The email thread is below...

From: Multiplay <support@multiplay.co.uk>
Sent: Friday, May 4, 2018 1:43 PM
To: Agent911
Subject: Re: [#7655086] TS Server

This concerns your ticket: #7655086

Hello Rod,

Thank you for your ticket.

The Snapshots themselves do not include Avatars, Icons or uploaded files.
They only include the configuration, layout and permissions of the server.

You can view this issue on our support portal, here:

If you have any further questions or concerns, don't hesitate to contact us again.

Zak Feneck
Technical Operations

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On Fri, 4 May at 9:36 PM , Agent911 wrote:
I was affected by the outage a month or so ago... and you had to restore my server. PLEASE restore all of it. I have all my custom icons missing....